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  KOOLJET - SERVICE and SUPPORT      

KOOLJET Leverages Technology
As a growing international manufacturer, the ability to scale and communicate around time sensitive information is not only helpful to business, but vital if you want to thrive.

At KOOLJET we leverage leading enterprise commercial and design software with modern production machinery technology for manufacturing, engineering, sales-channels, inhouse and field support personel and customers. We leverage integrated technology to grease the wheels of successful and complete communications.

Our Service Support System includes the following online technologies.

  • Service Incident Details that record all the details of a Service incident regarding the contact and all related details.
  • Service Locations that can have many KOOLJET units operating, and that can be linked to products and warranties.
  • Product Registry that gives Service professionals instant access to specific product details, drawings, software versions, compressor serial numbers, warranties.
  • Service Resolution Details, Costs and Time and the uploaded Service Notes from remote contractors.
  • Returned Materials Processing with shared Root Cause Analysis with Corrective Action Notes and costs, shared and absorbed.
  • Product Warranty Management including automated emailing of Warranty and Inspection reminders
  • A Service Dashboard so KOOLJET Manafers can see at a glace the status of any Service request and everthing that pertains to it.

 

 

 


KOOLJET

Tillsonburg, Ontario, Canada

Toll Free: (866) 748-7786

Phone: (519) 688-6803

Fax: (519) 688-5962

 

Call or email us directly for the following

Service Requests

Engineering
Dealer Enquiries
Employment Opportunities
Warranties

 

 

 

 

 

Reliable Refrigeration Systems

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KOOLJET

Toll Free: (866) 748-7786
Fax: (519) 688-5962

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Authorities in Preserving Perishables

Contact KoolJet | info@kooljet.com

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